Practice Administrator (Montgomery Eye Care)
- Client - Montgomery Eye Care
- Northglenn, CO, USA
- Competitive compensation and benefits package.
- Full Time
About the Position
Well-established and successful cataract, refractive and comprehensive, three-provider ophthalmic practice seeks Practice Administrator to lead the practice into the future. The Administrator will work with the practice owner to implement plans for business growth, continually improve operations, provide strategic direction, and coordinate all practice activities. The Administrator will enjoy the support of long-tenured, productive staff, and a strong, positive practice culture of learning and teamwork.
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About the Practice
Montgomery Eye Care has 18 years of proven stability while maintaining significant growth. With a provider team of two anterior segment ophthalmologists and a full-time optometrist, the practice enjoys a great community reputation and strong co-management relations built upon providing outstanding outcomes. Significant year-over-year growth provides an excellent foundation for the practice to execute their growth strategies.
Practice Mission: Montgomery Eye Care is devoted to diagnosing, maintaining, enhancing and correcting eyesight by using state-of-the-art technology that will result in better vision, and a better quality of life.
About the Area
The practice is located in Northglenn, CO - close to the city of Thornton, and just a short drive from downtown Denver. The nearly 38,650 residents of Northglenn enjoy small neighborhoods with accessible schools, convenient shopping centers, parks, lakes, open spaces, and outdoor recreation facilities. The community is connected by the well-planned Greenway Trail System, with 28 miles of off-street walking and biking paths that align with larger trail systems throughout the Denver metro area. Residents enjoy 300 days of sunshine year-round and close proximity to both mountain getaways and big city amenities. With a relatively dry climate, the summer heat and winter cold are more moderate than more humid climates.
EDUCATION AND EXPERIENCE
- A bachelor's degree in healthcare administration, business administration, or other related fields, or commensurate experience required.
- A minimum of three years' experience leading a private practice physician group of similar size.
- Ophthalmology experience preferred but not required. Certified Ophthalmic Executive (COE) a plus.
- A combination of leadership experience in all facets of healthcare management including clinical operations, human resources, finance and accounting, accounts receivables, coding and billing, and project management.
- A stable work history that demonstrates commitment and loyalty in a leadership position.
- A working knowledge of technology, including electronic health records, electronic practice management system, patient portal, and electronic systems to process patient claims and verify patient eligibility.
- Additional experience with non-covered and retail services such as optical, cosmetic surgery, and LASIK are preferred.
ESSENTIAL SKILLS AND ABILITIES
- Ability to work with physicians to develop and execute the business plan and budget for practice.
- Ability to effectively monitor and manage accounts receivable and accounts payable.
- Ability to develop staff members and build a well-trained, cohesive team.
- Ability to express clearly, tactfully, and succinctly both in writing and orally.
- Ability to problem solve and provide recommended solutions back to physicians.
- Provides leadership stability and organizational skills to physicians, staff, and patients.
- Exclusive Employment: Employee agrees to devote full time and attention to the business affairs of the practice.
PRIMARY JOB RESPONSIBILITIES
Business Office and Finance
- Oversees business office and successfully develops SOPs to ensure timely revenue cycle management, including but not limited to patient data collection, submission of claims, and collection of payments.
- Develops monthly financial reports demonstrating practice health, cash flow, and benchmarking.
- Maintains relationship with practice accountant to monitor bookkeeping, adjustments to the general ledger, and other accounting needs related to corporate taxes or special projects.
- Monitors business expenses and makes recommendations to improve practice performance.
- Enters data into accounting system and maintains oversight of accounts payables as required.
- Establishes office protocols to ensure internal safeguards to protect the practice's assets.
- Develops, mentors, and coaches high performing staff members.
- Annually reviews employee handbook with practice attorney and makes suggested updates as required.
- Ensures the practice stays compliant with employment laws and policies including but not limited to OSHA, HIPAA, sexual harassment, drug-free workplace, and employee confidentiality.
- Develops a system to effectively hire and onboard quality staff members.
- Disciplines and terminates employees as required.
- Conducts employee reviews and makes recommendations for salary adjustments as needed.
- Serves as the practice's health benefits administrator, assisting with open enrollment, employee questions, and other issues.
- Organizes staff meetings and education on a regular basis.
- Manages Paid Time Off benefits for employees and processes requests as needed.
- Monitors patient flow in the office and helps make recommendations to improve clinical operations.
- Assesses practice needs by performing Management by Walking Around (MBWA) and rounding with physicians, patients, and staff.
- Creates weekly staff schedules to ensure the office has adequate coverage.
- Reviews patient templates to ensure the physicians' schedules are running at capacity.
- Handles any patient issues that are escalated for management review.
- Maintains a working knowledge of ophthalmic terminology, including ICD-10, CPT coding, Medicare policies, as well as other third-party insurance payers.
- Exemplifies strong attention to detail in managing internal systems for cost-effectiveness and efficiency.
- Works with IT vendors and practice personnel to ensure the practice and ASC meet the requirements of MIPS, PQRS, Quality Reporting and verifies the practice is compliant with all regulations.
- Conducts monthly physician meetings to address any operational issues.
Equipment: Employee will operate standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Mental/Physical requirements: Sitting approximately 70% of the day; with frequent walks around the office and movement from one internal office to another. Travel between offices and within the community for business development activities; personal car required (company reimburses mileage in accord with IRS guidelines).
- Salary Range: Commensurate with experience
Paid time off (Vacation/sick leave/personal leave): in accord with staff policy manual
Medical – employee 100% paid by practice
Dental/Other insurance: in accord with staff benefits program
Exclusive Employment: Employee agrees to devote his full time and attention to the business affairs of the practice.
Equal Opportunity Employer
Montgomery Eye Care is an equal employment opportunity employer and complies with all applicable laws relating to discrimination against qualified applicants or employees in hiring or in any decision affecting job status, pay, or any other terms and conditions of employment based on race, color, creed, religion, national origin, sex, marital status, familial status, disability, genetic information, sexual orientation, age, or other applicable protected classes.
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